Cookies Policy
COOKIE POLICY
This website uses cookies and similar technologies to provide the service, as well as to allow us to improve it, by obtaining statistics on its use, and other purposes.
Browsing this website necessarily implies the use of cookies and similar technologies as long as they are necessary for the functioning of the website. In addition, for certain purposes, cookies and local storage will be subject to your prior consent. You can accept or reject cookies using the established configuration system and it is also possible to configure the browser to prevent their use.
This policy is part of our privacy policy and includes the following:
• What are cookies?
• What are cookies used for?
• What do we mean by technologies similar to cookies?
• What are third-party cookies and who are the recipients of the information? • How long do cookies or similar technologies remain active?
• Use of browsers with private browsing mode
• How to prevent the use of cookies and how to delete them?
• Detailed information on cookies used by this website
• What are cookies?
Cookies are small temporary files that are created on the user’s device (computer, telephone, tablet, etc.) when he or she visits a website, and which allow the website to store or recover information when he or she browses, for example, to save his or her usage preferences or to recognise him or her on subsequent visits, as well as to obtain information about his or her browsing habits.
When a website creates a cookie on the user’s device, the address/domain of the website that created the cookie, the duration of the cookie (which can range from a few minutes to several years) and the content of the cookie are stored. The user can disable cookies at any time through the configuration system of this website, as well as configure their browser program to prevent (block) the use of cookies by certain websites, as well as delete previously stored cookies.
What are cookies used for?
The most common uses or purposes are:
- Essential technical cookies: They are used to manage the flow of navigation within the website or to keep the user connected to it. By disabling them, it is possible that some sections of the website will not function properly.
- Personalization cookies: Necessary to remember certain user preferences.
- Analytical cookies: They help us and third parties to collect information on the origin of users and their navigation within the website, for the purpose of statistical analysis in order to improve the structure and content.
- Advertising cookies: Used to manage the ads that appear on the website and decide the content or frequency of the ads.
- Behavioral advertising cookies: They help to collect the user’s browsing habits to create a profile of their interests and to show them ads adapted to them.
- Social media cookies: They are necessary to identify the user in their social networks and thus allow them to share content.
What do we mean by technologies similar to cookies?
Similar technologies are understood as any type of data storage and retrieval mechanisms used on the user’s device to obtain information. The most common ones are: - The local storage of the browser. Some websites use local storage called “sessionStorage” and “localStorage”, as well as the browser’s indexed database, to store information;
- The local storage of browser plug-ins, for example the local storage of Flash (“Flash Local Shared Objects”) or the local storage of Silverlight (“Isolated Objects”).
- The “web beacon” is a tracking technique that consists of inserting an image hosted on an Internet server into a web page or into an e-mail so that when the browser or e-mail program connects to that server to download and display the image, the connection is recorded. This allows us to know that the user has visualised the web page or the mail. Sometimes this image is very small or transparent in a way that the user is not aware of its existence.
- “Fingerprinting” techniques that combine information obtained from the browser or from the browsing device in order to distinguish a user in his successive visits to different websites.
What are third-party cookies and who are the recipients of the information?
The cookies on this website can be classified into two categories, depending on who creates them: - Our own cookies: these are created and managed from our sites and web domains, and the information obtained is managed directly or indirectly by us for our own purposes.
- Third-party cookies: these are cookies that are created and managed by other websites which, although not entirely under our control, provide functions and features that we have chosen to include on our website, such as: interactive maps, videos and multimedia elements, buttons to share on social networks, advertisements, etc. These cookies are under the control of the third party that provides the corresponding function.
The vast majority of third party functions involve the access or collection of information (and the use of cookies) by the third party providing the function, based on their own criteria and purposes, including the collection of browsing habits to show you personalised advertising. The following section indicates the functions and features of third parties used on this website.
How long do cookies or similar technologies remain active?
Depending on their permanence or time of activity, we can differentiate between: - Temporary session cookies: they remain stored on the browsing device until the user leaves the website; the browser deletes them at the end of the browsing session.
- Persistent cookies: they remain on the browsing device and are read by the website every time the user visits it again. These cookies are automatically deleted after a certain period of time, which may be short or very long.
Information on the duration of cookies is included in this policy; for more information, please refer to our privacy policy as well as the information provided in the privacy policies of third party web feature providers.
Use of browsers with private browsing mode
If you wish to use this website with a greater degree of privacy and limit the storage of cookies for long periods of time, we recommend that you use a web browser with a “private” browsing option. You can find out about this possibility on the support pages of the most common browsers:
How to prevent the use of cookies and how to delete them?
You can configure your preferences at any time using the cookie configuration system integrated into this website, you can activate/deactivate the use of cookies according to your needs.
You can access the configuration system via the link at the bottom of the home page or by clicking here.
Most browsers allow you to disable cookies globally. Many browsers also allow you to delete the cookies associated with specific websites/domains. To do this, the user must consult the help page of his or her browser. Below are links to the support pages of the most common browsers to find out the cookie settings in each one:
Browser Name of the private browsing Get more information function
Internet Explorer 8 or higher
Microsoft Edge
InPrivate
https://support.microsoft.com/en-gb/products/internet-explorer (Explorer)
https://support.microsoft.com/en-us/microsoft-edge/browse-inprivate-in-microsoft-edgee6f47704-340c-7d4f-b00d-d0cf35aa1fcc (Microsoft Edge)
Safari 2 or higher Private Browsing https://support.apple.com/en-gb/HT203036
Opera 10.5 or Private Window https://help.opera.com/en/latest/security-and-higher privacy/
FireFox 3.5 or Private Browsing https://support.mozilla.org/en-US/kb/private-higherbrowsing-use-firefox-without-history
Google Chrome Incognito Window https://support.google.com/chrome/answer/10orhigher95464?rd=2&visit_id=637408726354144447-349468 4992&hl=en
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies168dab11-0753-043d-7c16-ede5947fc64d
- Microsoft Edge: https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
- Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Safari para IOS: https://support.apple.com/en-gb/HT201265
- Opera: https://www.opera.com/help
To delete the data saved in the local storage of the browser, the user can delete the browsing history.
To find out how to clear the local storage for Flash or to limit the available space, see the Adobe Help pages:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
For other browsers, as well as for any clarification or questions about cookies on this website, you can contact us through the contact details on the website.
Important notice: in case of blocking cookies it is possible that certain services or functionalities of the website do not work properly.
Detailed information on cookies used by this website
Information about our own cookies: - Functional/technical cookies: Necessary for the proper display of the website and to ensure the proper functioning of the website. They allow you to browse our website and use the different options or services it has. With them we can, for example, control the traffic and communication of data, identify you during the session, give you access to parts of restricted access, and use security elements during your navigation.
- Analytical Cookies: These are used to analyse user behaviour in an aggregate and anonymous way, including the number of visitors to the website and to different internal pages, the origin of the visit, day and time, platform, and search words used by a user to find the desired content.
Information on Third Party Cookies:
These are cookies managed and controlled by Third Parties, with the purpose of performing/ providing functionalities, performing browsing analysis, customizing navigation and searches, as well as compartmentalized advertising.
• Functional/technical cookies: They allow you to navigate through our site, using the different options or services we offer, such as viewing videos or sharing content through social networks.
Third Party Duration Information on use and purpose Owner
YouTube Session/1 year https://policies.google.com/privacy?hl=en&gl=es
Twitter Session/1 year https://help.twitter.com/en/rules-and-policies/twitter-cookies
Facebook Session/1 year https://www.facebook.com/policies/cookies/
Instagram Session/1 year https://help.instagram.com/ 519522125107875
LinkedIn. Session/1 year https://www.linkedin.com/legal/cookie-policy
Google Inc Permanent https://policies.google.com/privacy?hl=en&gl=es
Adobe Session/1 year https://experienceleague.adobe.com/docs/core-services/interface/ec-cookies/cookies-privacy.html?lang=en#ec-cookies
• Analytical cookies: These third parties provide us with statistical information on the behaviour of different users on our website in order to make improvements based on the analysis of data on the use of products and/or services on the website.
Third Party Duration Information on use and purpose Owner
Google Analytics 30 minutes to 2 years http://www.google.com/analytics/tos.html
YouTube 30 minutes to 2 years https://policies.google.com/privacy?hl=en&gl=es
Facebook 30 minutes to 2 years https://www.facebook.com/policies/cookies/
Hotjar 30 minutes to 2 years https://www.hotjar.com/legal/policies/cookie-information
Adobe Analytics 30 minutes to 2 years https://experienceleague.adobe.com/docs/coreservices/interface/ec-cookies/cookies-privacy.html?lang=en#ec-cookies
LinkedIn 30 minutes to 2 years https://www.linkedin.com/legal/cookie-policy
TripAdvisor 30 minutes to 2 years https://tripadvisor.mediaroom.com/UK- privacy-policy
Yahoo 30 minutes to 2 years https://www.verizonmedia.com/policies/us/ en/verizonmedia/privacy/index.html
Adobe Audience 30 minutes to 2 years https://experienceleague.adobe.com/docs/Managercore-services/interface/ec-cookies/cookies-privacy.html?lang=en#ec-cookies
Adara Analytics 30 minutes to 2 years https://adara.com/privacy-promise/
• Advertising Cookies: They allow us to manage the advertising spaces included on our website, based on criteria such as the content shown or the frequency with which the ads are displayed.
Third Party Owner Information on use and purpose
Google Adwords https://policies.google.com/privacy?hl=en&gl=es
YouTube https://policies.google.com/privacy?hl=en&gl=es
Facebook https://www.facebook.com/policies/cookies/
Twitter https://help.twitter.com/en/rules-and-policies/twitter-cookies
Yahoo https://www.verizonmedia.com/policies/us/en/verizonmedia/ privacy/index.html
Microsoft Advertising https://privacy.microsoft.com
Adara https://www.adara.com/privacy-promise
AppNexus https://www.xandr.com/privacy/
TripAdvisor https://tripadvisor.mediaroom.com/UK-privacy-policy
Adobe https://experienceleague.adobe.com/docs/core-services/ interface/ec-cookies/cookies-privacy.html?lang=en#ec-
cookies
LinkedIn https://www.linkedin.com/legal/cookie-policy
NOTE: the information provided is dated 09-12-2025 and we inform you that over time it may not be complete, although this cookie policy is periodically reviewed.
PRIVACY – FURTHER INFORMATION
The Privacy Policy is part of the General Conditions that govern this Website.
Who is responsible for the processing of your data?
GRAN CANARIA EXCURSIONS
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. You are advised to review it, and if you have registered and you access your account or profile, you will be informed of any changes.
If you are one of the following groups, consult the following information:
+ WEB OR E-MAIL CONTACTS
What data do we gather through the Web?
We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself so as to be contacted, if necessary.
- Answering your questions, applications or requests.
- Managing the requested service, answering your application, or processing your request.
- Information by electronic means, which relates to your request.
- Commercial or events information by electronic means, provided that there is express
authorization. - Performing analysis and improvements on the Web, about our products and services. Improving
our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party: In the cases where it is necessary to fill in a form and click on the “submit” button to make a request, completing the form and submitting it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause annexed to said form or acceptance of the privacy policy.
All our forms show the symbol * when data are obligatory. If you do not complete these fields, or do not tick the acceptance checkbox for the privacy policy, sending the information will not be allowed. The following formula is usually shown: “□I am over 14 and I have read and accept the Privacy Policy.”
+ NEWSLETTER CONTACTS
What data do we collect through the newsletter?
You can subscribe to the Newsletter on the Web, if you provide us with an e-mail address, to which the Newsletter will be sent.
We will only store your e-mail in our database, and then we will send you e-mails periodically, until you request cancellation, or we stop sending e-mails.
You will always have the option to cancel your subscription, in any communication.
For what purposes do we process your personal data? - Managing the requested service.
- Information by electronic means, which relates to your request.
- Commercial or events information by electronic means, provided that there is express
authorization. - Performing analysis and improvements in mailing, to improve our business strategy.
What is the legal basis for processing your data?
Acceptance and consent of the interested party: In the cases where you subscribe, you must accept by ticking a checkbox and then click on the “submit” button. This will necessarily imply that you have been informed and have expressly granted your consent to receiving the newsletter.
If you do not tick the acceptance checkbox for the privacy policy, sending of the information will not be allowed. The following formula is usually shown: “□ I am over 14 and I have read and accept the Privacy Policy.”
+ CLIENTS
For what purposes do we process your personal data?
- Preparation of budgets and monitoring them by means of communications between both parties.
- Information by electronic means, that relates to your request.
- Commercial or events information by electronic means, provided that there is express authorization.
- Managing the administrative, communications and logistics services performed by the person in
charge. - Billing and declaration of any relevant taxes.
- Making any transactions as appropriate.
- Control and debt recovery management.
+ PROVIDERS
For what purposes do we process your personal data?
- Information by electronic means, that relates to your request.
- Commercial or events information by electronic means, provided that there is express authorization.
- Managing the administrative, communications and logistics services performed by the person in
charge. - Making any transactions as appropriate.
- Billing and declaration of any taxes as appropriate.
- Control and debt recovery management.
What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or otherwise your consent when you contact us or offer us your products by any means.
+ SOCIAL NETWORK CONTACTS
For what purposes do we process your personal data?
• Answering your questions, applications or requests.
• Managing the requested service, answering your application, or processing your request. • Connecting with you and creating a community of followers.
What is the legal basis for processing your data?
The acceptance of a contractual relationship in the environment of the social network in question, and in accordance with its Privacy policies.
How long do we keep personal data?
We can only consult or cancel your data in a restricted way as they are part of a specific profile. We will process them as long as you let us do it, being friends or clicking on “I like it”, “continue” or similar buttons. Any rectification of your data or restriction on information or publications must be made through the configuration of your profile or user on the social network itself.
Do we include third-party personal data?
No. As a general rule we only process data sent by their owners. If you supply us with third-party data, before you do so you must inform such third party and ask for its consent; otherwise, you hold us harmless for non-compliance with this requirement.
And children’s data?
We do not process data about children under 14 years of age. Therefore, please refrain from supplying such data if you are not that age or, as the case may be, from supplying data about third parties who are not that age. PUERTO RICO DIVING declines any responsibility for non-compliance with this provision.
Do we make electronic communications?
They are made only to deal with your application if electronic communication is one of the means of communication you have supplied us with.
If we make any commercial communications, it will be because they have been previously and expressly authorized by you.
What security measures do we apply?
You can keep your mind at rest: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid personal data loss, misuse, alteration, unauthorized access and theft.
Who will your data be transferred to?
Your data will not be transferred to third parties, unless there is a legal obligation to do so. Specifically, your data will be communicated to the Inland Revenue and to banks and financial entities for collection for the service provided or product acquired and to those in charge of data processing, as necessary to perform the agreement.
In the event of purchase or payment, if you choose an application, platform, bank card, or another on-line service, your data will be transferred to that platform or will be processed in its environment, always with the utmost security.
When we let them know, the web development and maintenance company, or the hosting company, will have access to our web. These companies will have signed a service provision agreement that obliges them to uphold the same privacy standards as we do.
When US applications are used, any international data transfer will adhere to the Privacy Shield agreement, which guarantees that US software companies comply with European data protection policies as regards privacy.
Your rights
- To know if we are processing your data or not.
- To access your personal data.
- To request rectification of your data if they are wrong.
- To request suppression of your data if they are no longer necessary for the purposes for which they
were collected or if you withdraw the consent you gave us. - To request limited processing of your data, in certain situations, in which case we will keep them only
in accordance with the regulations in force. - To port your data, which you will be supplied with in a structured, commonly used or mechanical
reading form. If you prefer, we can send them to the new manager you designate. This is valid only
in certain cases. - To file a claim with the Spanish Data Protection Agency or competent control authority, if you feel
that we have not treated you properly.
• To withdraw your consent for any processing for which you gave your consent, at any time.
If any of your data changes, we will be grateful if you let us know, so as to keep them updated.
Would you like a form to exercise your rights?
- We have forms for you to exercise your rights. You can apply for them by e-mail or if you prefer you can use the forms prepared by the Spanish Data Protection Agency or third parties.
- These forms must be electronically signed or accompanied with photocopy of your ID document.
- If someone represents you, you must attach copy of their ID document, or they must sign with their
electronic signature. - Forms can be submitted in person at or sent by letter or by mail to the address of the person in
charge indicated at the beginning of this text.
How long do we take to reply to the exercise of your rights?
It depends on the right, but at the most a month after your request and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies that are not the necessary ones, you may consult the cookies policy on the relevant link from our web home.
How long do we keep your personal data? - Your personal data are kept for as long as you have a relation with us.
- Once that relation is terminated, the personal data processed for each purpose will be kept for the
legally established periods, including the period within which a judge or a court may request them,
the lapse period for legal actions being taken into account. - Processed data will be kept for as long as the legal deadlines referred to above do not expire, if
there is a legal obligation to keep them, or, if there is no legal deadline, until the interested party
requests to have such data suppressed or the consent given by such interested party is withdrawn. - We will keep all information and communications about your purchase or the provision of our service
for as long as the guarantees over products or services are valid, so as to deal with possible claims.